Privacy Policy

How we collect, use and protect information. Last updated: October 26, 2026.

This Privacy Policy explains how Elite Bill Care LLC ("Elite Bill Care", "we", "us") handles information in connection with this website and our medical billing and revenue cycle management services. By using this website, you agree to the practices described here.

1. Information we collect

Information you send us: when you use a contact or consultation form, email us, or call us, we receive your name, practice name, email address, phone number, and the contents of your message.
Website usage information: standard technical information sent by your browser (such as pages visited, device and browser type, and approximate location from your IP address), and cookies or similar technologies used to operate and improve the website.
Client service information: if your practice engages us, we process billing-related information strictly under a signed services agreement and, where protected health information (PHI) is involved, a Business Associate Agreement (BAA).

Please do not send PHI through this website. Do not submit patient names, dates of birth, insurance ID numbers, clinical details, or any other protected health information through our web forms or by ordinary email. Client PHI is exchanged only through the secure channels set out in our agreements. See our HIPAA & Data Security page.

2. How we use information

To respond to enquiries and provide consultations.
To provide, operate and improve our billing and revenue cycle services for clients.
To operate, secure and improve this website.
To communicate with you about our services, where permitted.
To comply with legal obligations and protect our rights.

3. How we share information

We do not sell personal information. We share information only: with service providers who help us operate our business and website under confidentiality obligations; with payers, clearinghouses and client systems on behalf of and at the direction of our clients as part of the services; when required by law, regulation or legal process; or to protect our rights, safety, or property.

4. Cookies

This website may use essential cookies and, where enabled, analytics cookies to understand aggregate usage. You can control cookies through your browser settings. Disabling cookies may affect some website features.

5. Data security and retention

We apply administrative, technical and physical safeguards appropriate to the nature of the information we handle, and we limit access to personnel who need it to perform their work. We keep personal information only as long as reasonably necessary for the purposes above, our agreements with clients, and applicable legal requirements. No internet transmission is completely secure, which is why PHI must never be sent through this website.

6. Your choices

You may ask us what personal information (other than client PHI, which is controlled by the relevant healthcare provider as covered entity) we hold about you, and request correction or deletion, by contacting us at info@elitebillcare.com. We respond to verified requests within a reasonable time. If you are a patient, please direct privacy requests about your health information to your healthcare provider.

7. Third-party links

This website may link to third-party sites (such as payer, EHR, or software websites). We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new "last updated" date.

9. Contact us

Questions about this policy can be sent to the contact below.

Elite Bill Care LLC
Email: info@elitebillcare.com | Phone: +1 (469) 854-1568